Shipping policy
Shipping Policy
At Eve's Essentials, we aim to make the process of getting your luxurious natural products as seamless as possible. Please review our shipping policies below.
1. Processing Time
Most orders are processed within 3-5 business days after they are placed, unless it is a custom or made to order product. Once your order has been processed, it will be shipped, and you will receive a confirmation email with tracking information.
2. Domestic Shipping
We offer standard and expedited shipping options within the U.S. Shipping rates are calculated at checkout based on your location and the total weight of your order.
Estimated Delivery Times:
- Standard: 7-10 business days
- Expedited: 3-5 business days (has additional shipping cost)
3. International Shipping
We do offer international shipping. Shipping rates and delivery times vary based on location and will be calculated at checkout.
Important Note: International customers are responsible for any customs fees, duties, or taxes required by their country.
4. Lost or Damaged Items
We are not responsible for packages lost or damaged during shipping. However, if your order arrives damaged, please contact us within 48 hours of receiving your package, and we’ll do our best to resolve the issue.